Support
We read every message. Expect a reply within one business day.
For waitlist questions, privacy requests, bug reports, or anything else, email us directly. Including a screenshot when possible speeds up the response.
Common questions
When does the app launch?
The iOS app is in App Store review. We'll email everyone on the waitlist the moment it goes live.
How do I get off the waitlist?
Email [email protected] and we'll remove your record within 7 days and confirm by reply email.
Can you give me medical advice about my protocol?
No. PinPal is an informational and tracking tool, not a medical provider. For anything related to your personal protocol, dose, or side effects, please consult a licensed healthcare provider.
I'm a clinic or provider — how do we partner?
We're actively exploring partnerships with longevity clinics and telehealth providers. Email [email protected] with a brief note about your practice and we'll get back to you.
Is there an Android version?
iOS first. Android is on the roadmap after we've validated the experience on iOS and shipped the first set of wearable integrations.